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Hypermedia's Callback application is a PBX add-on telephony software package for cutting back transnational GSM roaming charges and reducing company phone costs. It is ideal for corporate business; supporting from 4 to 30 simultaneous calls.

  • Reducing GSM roaming costs
  • Cost savings on GSM calls
  • In-house, on-site equipment
  • Maximize the VPN’s low GSM rates
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HyperConnect Callback

This Callback Apps is a complementary, premises-based business application for Hypermedia's range of Voice Gateways as well as SMS Gateway Pro series.

LCR

Alternative, Low-Cost Call Routing for PBX

Hypermedia's CallBack software application solution creates for corporate businesses an alternative, low-cost channel to dial/call remotely through the PBX to long distance destinations from anywhere in the world; making the most of office-based international / long distance call savings plans.

Roaming

Reducing GSM Roaming Charges & Call Costs

Callback is designed for users who are making calls from any international or interstate destination back to their home country when using a GSM mobile phone.

The Call-Back Apps is a business-class PBX add-on package for reducing overall company telephony costs. Its Callback and Callthrough features provide a way to reduce GSM roaming charges and local interconnection rates by providing cheaper call routing alternatives using the PSTN, GSM and VoIP networks.

VoIP

VoIP Connectivity

Optional VoIP connection for enabling to connect both user and target destination numbers over VoIP networks for reducing call costs.

Major Advantages:

  • Reducing GSM roaming costs

  • Cost savings on GSM calls

  • In-house, on-site equipment

  • Maximize the VPN’s low GSM rates

  • Fast and easy installation

  • Fast return on investment (ROI)

  • 4 to 30 simultaneous calls

  • Support GSM, VoIP and PSTN

  • Compatible with all ISDN PBXs

  • Visual Callback-Dialer for desktop control

  • Individual management of Callback activity

  • Remote web-based management and control

  • 24 months warranty

System Features:

Maintaining existing telephony infrastructure, this Call Back solution integrates with the phone system as is, and boosts the PABX or IP-PBX with callback functionalities via multiple callback methods.

Available Callback Methods/Triggering:

  • DDI / DID trigger callback

  • CLI callback

  • SMS callback

  • Web-based (internet) callback

  • Call-Through

Pre-Defined DID/DDI Trigger Call-Back

Users call a pre-allocated corporate telephone number, often called a DDI (direct dial in) or DID (direct inward dial) number, and then receive a callback call on their registered callback number. Once receiving the callback call, users can make unlimited consecutive outbound calls by keying double pound key (#, #).

CLI Call-Back

The CLI Callback service (a.k.a. ANI callback) is used in countries where CLI (calling line identification or caller ID) is available through the PTT. Users dial the/a DDI number to trigger the callback to the registered user, and can then make unlimited consecutive outbound calls by keying double pound key (#, #).

SMS Call-Back

Users can also initiate a Callback by sending an SMS message to the designated number which includes the destination number. After receiving the callback call, users can make unlimited consecutive outbound calls by keying double pound key (#, #).

Web-based (internet) Call-Back

With this web-based visual Callback-Dialer, users dial the destination number and then receive a callback call on their registered callback number.

Call-Through

CallThrough is a corporate callback trigger which enables authorized corporate users outside the office to call a pre-allocated telephone (DDI) number for obtaining a secondary dial-tone from within the organization's PBX/PABX to make calls using the low VPN tariffs.

Ideal for Telecom Distributors, Resellers and Service Providers

Given the applications' flexibility and scalability, this smart Callback application can be pre-configured to meet precise customer requirements so companies can easily expand the cost-effective solution to meet their evolving telephony needs over time.

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