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Debt CollectionDramatically Shorten Collection Cycles

Call Center: Debt Collection

Hypermedia's powerful SMS and voice platform enables contact centers to dramatically shorten collection cycles, improve productivity and reduce operational and communication expenses for debt collection.

Hypermedia's SMS Server HG-7000, an enhanced SIM based platform that provide Person-to-Person / Person-to-Group communication tool for call centers, simplifies communication; ensuring timely messages between individuals and groups.

Using Messaging in debt collection (soft collection) has proven to provide higher success rates than conventional methods. When used for late payment reminder, SMS messages are delivered directly to your customer’s hands, providing the importance and urgency you need and achieving high response rates.

As a SIM based SMS server HyperGateway lets you rotate SIM numbers in outgoing SMS and calls so that recipients who receive multiple calls view different numbers each time. Using an intuitive web-based management console, you can centrally manage SIM cards and SMS messages.

Key Benefits for Contact Centers:

  • Shorter debt collection cycles and increased debt recovery rates

  • Higher response rates with:

    SMS notifications, SIM rotation, and display of mobile number as CLI

  • Shorter debt collection cycles and increased debt recovery rates

  • Higher response rates with:

    SMS notifications, SIM rotation, and display of mobile number as CLI

Key Features:

  • Two-way communication

  • Support protocols: SMPP HTTP SMTP

  • Easy to use API

  • SMS-to-Email / Email-to-SMS

  • and More

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